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Media - Bookings

Account Registration
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To reset your password please enter the email address for your account, a new password will be emailed to you shortly.

Opening Times
Monday 9:00 - 12:00 13:00-17:00
Tuesday 9:00 - 12:00 13:00-17:00
Wednesday 9:00 - 12:00 13:00-17:00
Thursday 9:00 - 12:00 13:00-17:00
Friday 9:00 - 12:00 13:00-17:00

Closed for lunch between 12:00 and 13:00
 
Returns 10:00 - 12:00
Collections 14:00 - 16:00

Note: Undergraduates are not permitted to

hire equipment during the summer break
Useful Links
  • Help
  • Terms & Conditions

**FAULT REPORTING: If you have any problems or breakages whilst filming**
please either email below or click on the item in 'my bookings' and select faulty.

**BOOKINGS: MUST be made at least 48 hours prior to collection.**
 

**MEMORY CARD PROCEDURE: You Must allow yourself time to upload your footage
and return the card with the camera otherwise a FINE may be imposed**

**LATE OR NONE RETURN OF EQUIPMENT: We have a ZERO tolerance policy on
 late and unreturned equipment. Please be mindful that if you do not 
return equipment on time then other bookings can be affected therefore we have a
FINE SYSTEM in place which will be implemented appropriately. If you are running behind or have
a genuine excuse please don't hesitate to contact us and let us know so that we can assure things 
run smoothly and we can offer the best experience for all students.

**RETURN POLICY: ALL EQUIPMENT MUST BE RETURNED AT THE SCHEDULED TIME UNLESS AGREED OTHERWISE WITH A MEMBER OF STAFF. YOU SHOULD ALLOW YOURSELF TIME TO WAIT WHILST YOUR EQUIPMENT IS BEING CHECKED OVER.

Equipment.store@sunderland.ac.uk
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